West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
2,566 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
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Staff

Reviews

 
Page 237 of 257
 
Review of MSK Physiotherapy - WBCH
1st August 2022


Always Fabulous

Suggested improvements
None

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
1st August 2022


[name removed] is very professional, personable and patient(forgive the alliteration). I’m always impressed with her ability to diagnose and explain to me what’s going on with my body in simple terms. [name removed] is also very good at reassuring me as and when needed without being patronising. I’ve seen quite a few physios over the years and [name removed] is without doubt the best and most rounded by a mile. Also of note is how good the reception staff are. Everyone in your team I have encountered have been helpful, accommodating and friendly. Really couldn’t ask for more. Thank you.

Suggested improvements
No. Already exceeding expectations. Thank you.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
31st July 2022


[name removed] was amazing, extremely informative throughout and provided appropriate techniques that were based upon exercises that I already did and enjoyed.

Suggested improvements
Nothing, the service was amazing.

Staff
Listened to
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Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
30th July 2022


Because [name removed] was very understanding and empathetic.

Suggested improvements
Air conditioning would have helped me, the staff and the other patients

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
30th July 2022


The department is always very efficient and accommodating and the particular physiotherapist i am being treated by is wonderful. She always listens to exactly what is wrong and gives advice and exercises to suit my needs and abililities.i never feel rushed during the appointments.

Suggested improvements
N/A

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
29th July 2022


Because physiotherapist was clear in her instructions and guidance, watched whilst I was doing the exercises and corrected if movement was incorrect

Suggested improvements
Explain how the exercise will help resolve my pain

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
29th July 2022


Physio was was very thorough and made me feel very comfortable throughout my appointment.

Suggested improvements
Nothing at this time

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
29th July 2022


Excellent advice and care

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
29th July 2022


The physiotherapist seemed to care unlike the last lady who was just going through the motions

Suggested improvements
Can’t think of One

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
29th July 2022


All staff weee very kind and supportive

Suggested improvements
Free car parking!

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
 
Page 237 of 257
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Resources

Short link to review West Berkshire Community Hospital: http://iwgc.net/eb6ez